Our Housing Team are renowned for providing high quality, relevant and useful training seminars. The training sessions are always extremely popular, with many clients giving positive feedback.
"Excellent - very engaging speakers and very enjoyable. Learnt a lot"
"Very useful and will help on a daily basis"
"Very clear, concise and engaging (amusing too)."
We hold regular seminars throughout the year, whilst also providing bespoke training for clients on specific areas.
Dealing With Troublemakers
The seminar covered various topical issues that officers face when trying to take effective action to tackle acts of anti-social behaviour and nuisance. The seminar focused on the following issues:-
What tools can you use before going to court?
Gathering evidence and managing your witnesses.
The effective use of Injunctions and Possession Orders - getting the orders you want!
The effective use of ASBOs.
Dealing with children and vulnerable tenants.
A general update on the latest cases and new tools for the 'tool box'.
The seminar also dealt with the importance of Registered Providers following their policies and procedures and how to tackle potential Human Rights and Public Law type defences.
This seminar is aimed at specialist ASB officers as well as more general Housing Management employees and Officers.
Stopping The Fraudsters
This seminar covered various topical issues that officers face when trying to deal with:
Obtaining tenancies by deception
It covered some of the following issues:
Managing your stock
Investigating the claim and gathering evidence - an expert private investigator will speak on the powers and tools available to them.
Sending appropriate notices and issuing procedures
Dealing with Public Law Defences
Best practice in Policy and Procedures.
This seminar was suitable for specialist Officers as well as general Housing Management Officers and Managers.
Other training products available:
- Data Protection
- Affordable and Flexible Tenancies
- Effective Use of ASB Powers and Gathering Evidence
- Housing Law Update
- Shared Ownership
- Dealing with Managing Agents
- Housing Officer in Court
- Leasehold Management
- Recovery of Sevice Charges
- Termination of Tenancies